Top Citadel Casinos Canada

While games and a safe site are top priorities, a choice of convenient payment options is also a deciding factor. In Canada, that means turning to Citadel as a reliable option. Let’s explore the advantages and disadvantages of using this method and find out which are the best Citadel casinos

Citadel Online Casinos 2023 - Which Ones Are Right For You

Number 1
Bitstarz Casino
Read review
Bonus:100% up to $400 + 180 Free Spins
Terms and conditions
  • Crypto Casino
  • Fast Payments
  • Progressive Jackpots
LeoVegas Casino
Read review
Bonus:100% up to $1,000 + 200 Free spins
Terms and conditions
  • Mobile Casino
  • Instant Play
  • VIP Program
Slot Planet
Read review
Bonus:100% up to $222 + 22 Free Spins
Terms and conditions
  • Slot Casino
  • Instant Play
  • 24/7 Live Chat

Intro to Citadel

Citadel, also known as Citadel Instant Banking, is an online instant payment platform. It utilizes existing online banking systems and links up to e-commerce sites and online merchants, like casinos.

The company launched in 2000 and quickly earned a reputation as a reliable payment provider. It has offices in Canada, the UK and Malta.

You can use Citadel on your computer or mobile device. It works with most Canadian banks, which means you can access your account through its online payment service. There’s no need to make a separate account, as the company facilitates payments instead of holding funds, like an e-wallet.

Online Casinos That Accept Citadel - By Category

We’ve brought together the best Citadel casinos for Canadian players. Exploring each one to see if it’s right for you might take some time. It’s our job to help you get straight to the fun while finding a site that’s the perfect fit.

It takes more than just a convenient payment method to make a good casino. In terms of criteria, it’s a high priority, but not the only consideration. We know that games, customer support, design, usability and trustworthiness all play a role.

We took a closer look at the Citadel sites on our list to give you a bit more information about them. The result is this at-a-glance table that shows you the other areas where the casinos excel. Choose the best overall or the one with the best software providers; whatever suits you!

Citadel Online Casinos: Pros and Cons

Although many Canadians are familiar with Citadel, it isn’t a widely known payment option in the casino industry. Unlike PayPal and Skrill, its name isn’t so often linked to casino payment options. It isn’t always offered as a withdrawal option either, which is a drawback at some sites.

On the other hand, Citadel casinos offer payments with bank-level security. It’s easy to use, as you connect directly with your online banking service. Plus, the transfers are direct; you don’t need to worry about the safety of your money in someone else’s hands. Take a look at the many advantages and a few disadvantages below.


+ Secure

Citadel works with banks, which means you benefit from the bank’s security as well as the platforms. These security layers mean that your personal and financial data are protected at all times. Your online banking credentials provide access, so only you can get to your money.

+ Anonymous

With this payment option, you use your online banking credentials to connect to your bank, which means your details aren’t shared with the casino. For those who like to keep their activities private, there’s the added benefit of only seeing Citadel listed on their statement, and not the casino.

+ Easy To Use

When using Citadel, you don’t need to create an account, so there aren’t lots of extra steps involved in the process. You just need to select your bank, connect, and arrange the transfer. The funds will arrive in a matter of seconds, meaning right when you make a deposit you are ready to play.

+ Safe

Citadel is a trusted method. Crucially, it isn’t an e-wallet, it’s a direct transfer service. Although it acts as an intermediary, it doesn’t hold on to your money. The more points in the chain, the more potential vulnerable points, but that’s not the case with this method, as funds go directly from your bank to the casino.


- Not Widely Accepted

If you didn’t have our list, you might be challenged to find a Citadel casino. One reason is that it’s not as widely accepted as a payment method, especially for withdrawals. The other reason is that many casinos just list instant banking when they really mean Citadel, so it can be tricky to find a site.

- Limits

The payment platform sets spending limits for users. It’s set up when you make your first payment and depends on your bank and where you’re sending money. A history of successful payments can increase your limit, but you’ll need to work within it until then.

3 Tips For Players Using Citadel Casinos

By now, you know the pros and cons. Plus, you’ve probably got a Citadel casino lined up, so you know where to play. However, before you start, we’ve got some advice for you on how to enhance your experience. It’ll keep gambling fun and make your Citadel deposit process a smooth one.

Check If Your Bank Is Supported

The instant banking platform works with most Canadian banks. However, there might be some exceptions. Check that you can connect to your account. If you don’t see your bank listed, you can reach out to Citadel customer support, as you might be able to use their payment assistance app to proceed.

New Players Should Start with Free Games

Deposits are necessary for real-money play. However, that isn’t the only way to get to know a casino and enjoy yourself. We recommended starting with demo versions or free games. It gives you an idea of what’s on offer without risking your money.

Always Read the T&Cs

While it might seem boring or not a good use of your time, checking out the terms and conditions is a very wise move. You’ll know exactly where you stand and can avoid any pitfalls. We particularly recommend looking at the deposits and withdrawals policy, game rules and identity verification sections. It is also vital to read the T&Cs when it comes to bonuses, mainly their wagering requirements.

How To Deposit or Withdraw: Citadel Casinos

There isn’t a lot of setting up or account creation involved in using this method. It’s one of the main reasons it’s appealing and easy to use. You can head straight to the casino instead of creating any credentials elsewhere. The only step we recommend you take before proceeding is to find out if your bank is supported. Once you know that, you can either go ahead as normal or see if the payment assistant app can help you use Citadel.. With all that done, you’re ready to head to your chosen casino. We’ve set out a quick guide to deposits and withdrawals below. Follow each step for a smooth and hassle-free experience.

Choose A Citadel Casino

Take your pick from our list or category table. Once you’ve arrived at the casino of your choice, you’ll need to register for an account. The process involves providing personal details, like your email address, phone number and date of birth. You’ll also need to verify your email address.

Go to the Cashier

With your account up and running, you can head to the cashier and choose the deposit option. From the list of payments, select Citadel. Sometimes it’s listed as instant banking, so click on that when you see it. Choose your bank from the options provided.

Deposits Will Appear Instantly

A portal will open that connects to your bank. From there, enter your credentials and then confirm the amount you want to deposit. Once completed, your funds will arrive in your casino account instantly.


Not all casinos offer instant banking as a withdrawal option. If that’s the case, you’ll need to choose another method. If you see it on the list, you can proceed by selecting your bank. Once again, you’ll connect with your credentials and confirm the transaction amount. Processing times vary based on the casino, but they can range from the same day to three working days. Often that includes the time for approval on the casino’s end. It’s best to read the withdrawal policy terms, as there might be a fee for withdrawals.

The Alternatives To Using Citadel For Online Casino Payments

Citadel isn’t as widely known or accepted as you might like. For that reason, you might keep your options open when it comes to online casino payments. Here are several viable alternatives for Canadian players.


This reputable digital payment provider is known for secure and reliable payments. It’s an e-wallet that you can use for deposits and withdrawals at licensed casinos in Canada.


Trustly works in a similar way to Citadel. However, it currently doesn’t connect with Canadian banks. If that isn’t a problem for you, this safe and speedy method could be the one.


Interac is a well-known debit and e-transfer system is a go-to for most Canadians. Although the processing times aren’t always the fastest, it’s a secure and easy way to move funds around.


For an e-wallet that’s widely accepted at online casinos, people often choose Skrill. It’s fast, secure and incredibly easy to use. The one aspect of using Skrill at online casinos is that sometimes you cannot opt into a bonus when using that payment method.

Is Citadel a good casino payment option?
Can I deposit and withdraw with Citadel at a casino?
Are Citadel transactions quick?