Casoola Casino Review
The UKGC and MGA licensed, Casoola is part of a larger family of 15+ successful Genesis Global Ltd online casinos. Therefore, you can be assured, that this operator knows a thing or two about running an online casino!
Casoola is centred around the theme of amusing, cartoonlike robots, which you'll find popping up all over the pages to help make your experience a good one. The website has a modern and intuitive design, with perfectly placed buttons that make navigation easy. Visit Casoola for the 1,300+ slots, casino & live casino games, but stay for the terrific bonuses, promotions, VIP program and more. OnlineCasinoList breaks it down for you next.
New Player Deposit Bonus and Free Spins
While Casoola is not a signup bonus casino, it effectively compensates qualifying players with a welcome package consisting of generous match deposit bonuses over the first four deposits. You can also collect plenty of free spins on a video slot hand-picked by the casino on the very first deposit. The only drawback of the free spins is that winnings are capped at €/$/£100 (or currency equivalent). Alternatively, if you're a fan of live casino games, you can claim a live casino bonus instead. The bonus terms and playthrough wagering requirements are fair. So with a little luck, you might even have some leftover cash at the end of the day.
Regular Player Promotions
Casoola casino neatly organizes all of its promotions under the aptly named 'Promotions' page. Here players can find the latest in daily drops, weekly tournaments, reload bonuses and more. Make sure to check the page periodically to see what's going on. If you haven't already, it's also a good idea to opt-in to receive email promotions to make sure that you don't miss out on something exciting.
Casoola amusingly refers to its VIP players as 'VIP Bots.' Although the casino does not really provide a lot of information on the mechanics, it details some possible benefits:
Monthly VIP prize draws
Personalized birthday presents
Higher limits on withdrawals
VIP event invites
Personal withdrawal services
A dedicated account manager
Holiday packages or flight tickets
Online Slot Machines, Table Games & Live Dealer Games
Casoola has a great selection of online slot machines, table games and live casino games. All games are available in demo mode as well as for real money, except for live casino games. Games are conveniently organized into five major categories, beginning with 'Hot Games.' Here, you can find popular games, new games, live casino, trending and more. This is a great place to start when you don't know where to begin.
Alternatively, take advantage of game searches based on one of the 14+ providers under the 'Game Providers' category.
Under the 'Slots & Jackpots' category, players can find slots handily subdivided into video slots, jackpots, classic slots, 'Megaways,' 'Feature Buy.' and 'Must Fall Jackpots.' This organization makes it much easier to find gems like Starburst and Gonzo's Quest from NetEnt, Book of Dead and Reactoonz from Play'n GO and more.
Jackpots & Must Fall Jackpots
It's great to see that Casoola jackpot slots include local and pooled progressive jackpot games from leading providers:
NetEnt: Divine Fortune, Hall of Gods, Mega Fortune, Mega Joker and Arabian Nights
Microgaming: Mega Moolah, Major Millions
Yggdrasil: Holmes and the Stolen Stones, Jackpot Raiders
Red Tiger Gaming (Must Fall Jackpots) slots have become very popular with players, so we're glad that Casoola has 15+ of them. These games share a progressive prize that must be triggered before a countdown timer reaches zero.
Table Games and Live Casino
Casoola 'Casino Games' and 'Live Games' are two additional categories subdivided into roulette, blackjack, baccarat and other games. Players can find a decent selection of popular table game variants played using a virtual dealer or real-life dealer. The casino does offer a few variants of video poker, although not many. The live dealer games at Casoola are mainly from industry-leader Evolution Gaming:
Live Roulette: Lightning Roulette, Immersive Roulette, Auto Roulette, Instant Roulette, Speed Roulette, Auto Speed Roulette, American Roulette, French Roulette
Live Blackjack: Free Bet Blackjack, Power Blackjack, Infinite Blackjack, VIP Blackjack, Blackjack Party
Live Baccarat: Lightning Baccarat, Speed Baccarat, Baccarat Squeeze, Baccarat No Commission, Baccarat Control Squeeze
Other Games: Crazy Time, Craps Live, Dream Catcher, Monopoly Live, Mega Ball, Deal or No Deal, Sic Bo, Texas Hold'em Ultimate, Three Card Poker, Caribbean Stud Poker
Casoola Payment Methods
One of the differentiators of Casoola casino is that it accepts close to 30 different currencies. Of course, the currency you choose and your country will also determine what payment options you can use. Fortunately, Casoola accepts a wide range of instant banking, debit/credit cards, e-wallets, vouchers and more. There are no deposit fees, and the low minimum payout requirement of €/£/$10 (or currency equivalent) is an added benefit.
Casoola withdrawals take between 48 and 72 hours to process, which are reasonable timeframes. The minimum withdrawal amount is set low at €/£/$10 (or currency equivalent). Although there are maximum withdrawal amounts in a week (£/€/$5,500) and month (£/€/$22,000), these are not unreasonable. The casino does apply a 2% withdrawal fee with a minimum value of €/£/$2 (or currency equivalent). Although the fee is not unreasonable, we would still prefer that these fees be waived, at least on higher amounts.
Customer Support at Casoola Casino
Casoola has one of the most comprehensive sets of FAQs of any online casino we've reviewed. These can be an excellent source of information, so we advise you to scan through them first. Topics covered include deposits, withdrawals, bonuses & promotions, registration and many more.
If that doesn't work, the fastest and often best option is to start a live chat with a 24/7 customer support member. Typically, a player can get a response back within a few seconds. Alternatively, Casoola has a contact form/email address: [email protected], with response times taking a little longer.
More impressively, Casoola also offers a dedicated customer support landline for Canada, Sweden, Finland, South Africa, the UK and Austria. Eligible players from other countries can dial the international number in Malta.
Casoola Casino Summary
When looking solely at the 1,300+ casino games, promotions and bonuses, it's fair to say Casoola compares quite nicely to many other casinos. However, it's easy to forget that there are other reasons to play at the casino. For starters, it's hard to match the convenience of being able to play in 30 different currencies. Then, there is the abundance of accepted payment methods. Cashouts are reasonably fast, and the VIP rewards program is second to none. It's also good to know that customer support is a telephone call away if you run into trouble.