Jackpot City Casino
Our Score
JackpotCity Casino Review
JackpotCity Casino is one of the most experienced providers, with a track record dating back to 1988. This advantage may partially explain why the online casino remains one of the most familiar. If you particularly enjoy Microgaming slots, you may like this casino as it runs on the provider's platform.
The Malta-based company is registered under Baytree Ltd, where it is licensed and regulated by the MGA. Furthermore, the casino is also licensed by the Kahnawake Gaming Commission in Quebec, Canada.
Although players can enjoy an instant play version of the casino, a desktop app can be downloaded from the website. The same is true of a mobile casino app available for iOS or Android. Regardless, navigating the website is straightforward whether you're online or using a mobile/tablet.
Bonus Offers at JackpotCity Casino
JackpotCity Casino offers an optional match deposit bonus on each of the first four deposits. The benefit here is that it gives players four opportunities to opt-in and receive a match deposit, rather than just one.
Keep in mind, though, that the playthrough wagering requirement on the bonus money at JackpotCity Casino is relatively high. Also noteworthy is that not all games contribute equally to satisfying the wagering requirement, so check the bonus T&Cs for a breakdown.
Slots Tournaments
JackpotCity Casino allows players to participate in slot tournaments to compete against other players for a chance to share a prize pool. Since the tournaments are often based on popular slots, it's another excellent reason to play.
Match Deposit Bonuses
Every day, JackpotCity Casino offers a match deposit bonus tailored towards a player's gameplay, so it may differ. We liked this tailored approach to incentivizing players.
Bonus Wheel
The JackpotCity Casino bonus wheel is an opportunity for regular players to collect perks. It allows them to collect loyalty points, free spins and bonus credits if they choose to accept. You will get plenty of chances since you can spin the wheel every four hours.
Loyalty Points
Players can benefit from the JackpotCity Casino loyalty program, based on six different levels. New players begin in the bronze level and collect 2,500 points on their first deposit, elevating them to the next level (silver).
Promotion from one level to the next can also reward additional loyalty points based on a percentage of the gameplay value. From then on, points are accumulated according to the wager at a rate of €1 (or currency equivalent) = 1 bonus point. Loyalty points can be redeemed for bonus credits at a rate of 5,000 loyalty points = 5 bonus credits (not cash).
Slots, Casino Games & Live Casino Games
After logging in, a 'Casino' link on the main page leads to a page with helpful links to Slots, Tables, Real & Live, Video Poker and Jackpots. A 'Game Search' box is a faster way for players who have a full or partial game title to perform a search. Most games are available in freeplay mode, except for live casino games. All games that use random number generators have been tested and certified for fairness by the independent third-party eCOGRA.
Slots
JackpotCity Casino has a limited selection of 360+ slots and jackpot slots from an equally limited number of providers (Microgaming and provider games for the Microgaming platform). A link labelled 'For You' displays the slots according to a prominent feature. Examples include 243+ ways to win, 3-Reel Slots, Expanding Wilds, Jackpot Games, Best Releases and more, which can be helpful.
Jackpot Games
Jackpot games at JackpotCity Casino are also constrained to about 20 progressive jackpot slots, including some of the biggest from Microgaming.
Mega Moolah
Immortal Romance Mega Moolah
Juicy Joker Mega Moolah
Mega Moolah Goddess
Book Of Atem.
Unfortunately, other popular progressive jackpot slots like Divine Fortune or Mega Millions from NetEnt may not be available. Neither are jackpot slots from other popular providers like Betsoft, Yggdrasil, Playtech or EGT.
Casino Table Games
Under the 'Tables' link, players will find a collection of close to 70 table games. However, it is disappointing that live dealer games have been lumped in with table games. Since the casino does not categorize table games, the fastest way of finding a particular type of game, such as blackjack, is to enter it in the 'Game Search' field. Games are limited mainly to variants of blackjack and roulette. However, there are around 10 video poker variants.
Live Casino Games
A positive of the live casino at JackpotCity Casino is the availability of Evolution Gaming games. There are also other live casino games from provider Ezugi.
Live Roulette: Double Ball Roulette, Live Immersive Roulette, Auto Roulette, American Roulette, Lightning Roulette
Live Blackjack: Live Blackjack
Live Baccarat: No Commission Baccarat, Classic Baccarat, Baccarat Super Six, Baccarat Knockout
Live Poker: Texas Hold'em Bonus Poker
Live Gameshow: Deal or No Deal, Monopoly Live
JackpotCity Casino Payment Methods
JackpotCity Casino accepts a wide range of deposit and withdrawal payment options, including international (Visa, Mastercard, ecoPayz, Paysafecard and more) and country-specific providers. All deposit methods are instantaneous. However, withdrawal times depend on the payment method. Conveniently, players can decide on their player account currency when registering.
The minimum deposit amount is $/€20, which is typical at many other casinos. Withdrawals are generally limited to £10,000 (or currency equivalent) per week. Under some scenarios, the maximum withdrawal amount can be as low as €4,000 (or currency equivalent) per week. JackpotCity Casino processes cashout requests in 24 hours, which is fast. Unfortunately, the drawback to cashouts is a withdrawal fee applied on bank transfers.
Customer Support at JackpotCity Casino
JackpotCity Casino has a comprehensive set of FAQs that you may want to scan through first when looking for information.
If you can't find the answer, you can speak to customer support using a live chat. This is the recommended way of getting a fast answer to a straightforward question. Typical response times take seconds in most cases. Alternatively, players can use the JackpotCity Casino contact form for their query to get an email response. Operators are available 24/7 through whatever method you choose. Noticeably missing is a dedicated customer support telephone number.
JackpotCity Casino Summary
Jackpot City Casino
JackpotCity Casino is one of the oldest and most experienced online casinos. With about 500 total games, the choice is not as robust as other casinos. The limitation of available providers is a big reason for this.
The JackpotCity Casino welcome bonus does have a generous match deposit on the first four deposits you make. It partially explains the popularity of the casino. Still, the high playthrough wagering requirement is a disadvantage. Although we liked the idea of a Bonus Wheel, we would have preferred that loyalty points be convertible into cash rather than bonus credits.